Privacy Policy

This Privacy Policy outlines how Pelmada (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from our website: https://pelmada.com.

By using our website, you agree to the terms of this Privacy Policy.

🔒 1. Information We Collect

We collect the following types of personal information when you interact with our site:

a. Personal Identification Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

b. Payment Information

We process payments securely through trusted third-party processors (e.g., PayPal, Stripe, Shopify Payments). We do not store your full payment card details.

c. Technical Information

When you browse our site, we automatically collect:

  • IP address

  • Browser type and version

  • Pages viewed and visit duration

  • Cookies and device identifiers

📦 2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Send order confirmations and shipping updates

  • Provide customer support

  • Improve our website and shopping experience

  • Send newsletters, promotions, or updates (with your consent)

  • Prevent fraud and secure our platform

✅ 3. Consent

When you provide personal information to complete a transaction, place an order, or request customer support, you consent to our collecting and using your information for those specific purposes.

You may withdraw your consent at any time by contacting us at:
support@pelmada.com

📤 4. Sharing Your Information

We may share your data with:

  • Payment processors to complete transactions

  • Shipping providers to deliver your order

  • Marketing platforms (like email newsletter tools) for communications

  • Legal authorities when required to comply with laws or regulations

We do not sell or rent your personal data to third parties.

🍪 5. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience, remember your preferences, and analyze website traffic.

You can manage cookies through your browser settings.

🔐 6. How We Protect Your Information

We implement industry-standard security measures, including:

  • SSL encryption

  • Secure servers and firewalls

  • Restricted data access

Despite our efforts, no transmission over the internet is 100% secure.

📅 7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined above, comply with legal obligations, and resolve disputes.

🌍 8. International Users

If you're accessing our site from outside [insert your country], your data may be transferred to and processed in our operational regions. By using the site, you consent to this transfer.

👶 9. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, contact us immediately.

✉️ 10. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Request data deletion

  • Opt out of marketing communications

To exercise these rights, contact us at support@pelmada.com.

🔄 11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

📬 12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Pelmada Customer Support
Email: support@pelmada.com
Website: https://pelmada.com